We ship from the USA by USPS
Please allow up to 3‑5 business days handling time.
We ship to more than 180 countries and to all US territories except for AFO/FPO/DPO addresses.
* Your order may be split into multiple packages due to lithium battery shipping restrictions and/or total order weight.
Due to lithium battery shipping restrictions, some items cannot be shipped internationally. In these cases, we offer options that do not include the battery.
Taxes, duties, and other import charges are the responsibility of the customer and are not included in the product price or shipping cost.
Because of variability with international shipments, customers must wait at least 30 days from the date of shipment before filing any PayPal disputes or claims that the item has not been received. If you ever have questions about where your package is, feel free to contact us directly at any time!
In general, we only accept returns and/or refunds for errors made on our part. That said, if you’re unhappy with your purchase, please don’t hesitate to contact us – we’ll do our best to make it right!